Terms & Privacy Policy

Our rider will do their best to contact you and leave it in a safe space. If this is not possible we will attempt to deliver the order at a later date. Additional delivery fees may apply.

We’re so sorry to hear that your order may have gone wrong. We deal with each scenario on a case by case basis so please get in contact with us at hello@sojo.uk and let us know your order number and what the issue is. We will see how we can help!

Please give your items to our riders in a (preferably sustainable!) bag. We will return this to you with your items (if you're lucky these will all be within a re-useable Sojo jute bag).